Factors that Improve ERP Implementation Strategies in an Organization

This paper reports the results of an exploratory research that describes the Enterprise Resource Planning (ERP) implementation experiences of Robert Bosch Corporation over a period of time. In this paper, the author highlights a list of factors that could improve ERP implementations such as large resource commitment to the project, adoption of corporate standards that promote process harmonization, making hard yet important decisions that are irreversible, and top management support. The major contribution of this article is in explaining why the ERP implementation experience at Robert Bosch succeeded in 2004 in contrast to its implementation experience during 1992-1999. The resulting practical implications are discussed. DOI: 10.4018/978-1-4666-1761-2.ch007